Warranty Policy
Warranty Policy at Power Crate Engines, we aim to providing quality engines and excellent customer service. However, We understand that purchasing an engine is a significant investment, which is why we work with suppliers that offer warranty coverage on many of the engines we sell.
Please read this Warranty Policy carefully before making your purchase.
Warranty Coverage
Warranty coverage varies depending on the engine, manufacturer, supplier, and product type.
When a warranty is available, the applicable warranty period and coverage details will be clearly stated on the individual product page or at the time of purchase.
Furthermore If you have questions about a specific engine’s warranty, please contact us before placing your order.
What the Warranty May Cover
Depending on the engine and warranty provider, coverage may include defects in materials or workmanship under normal use during the stated warranty period.
Also, Coverage varies by product and supplier. Please refer to the warranty information with your purchase for complete details.
Warranty Exclusions
Warranty coverage generally does not apply to damage or failures resulting from:
Improper installation
Incorrect engine application or compatibility
Racing or competitive use
Abuse, neglect, or misuse
Overheating
Lack of proper maintenance
Unauthorize modifications or disassembly
Accidents or external damage
Failure to follow manufacturer or installer recommendations
Specific exclusions may vary depending on the warranty provider.
Professional Installation
For the best performance and to help support warranty eligibility, we strongly recommend that engines be installed by a qualified automotive technician or repair facility.
Following the manufacturer’s installation procedures helps reduce the risk of installation issues.
Warranty Claims
If you believe your engine qualifies for warranty service:
Contact our customer support team as soon as possible.
Provide your order number and purchase details.
Describe the issue in as much detail as possible.
Submit any requested documentation, such as photographs, videos, inspection reports, or diagnostic information.
Our team will review the information and work with the applicable warranty provider to determine the next steps.
Do not disassemble or return an engine without prior authorization, as doing so may affect warranty eligibility.
Inspection Process
Some warranty claims may require additional inspection before a decision can be made.
This inspection may be performed by the manufacturer, supplier, or another authorize party, depending on the warranty terms.
Limitations
Warranty coverage is limit to the terms with the specific engine purchased.
This Warranty Policy does not create additional warranties beyond those expressly offered by the applicable manufacturer or supplier.
Questions About Your Warranty?
If you have questions regarding warranty coverage, claim procedures, or the warranty associated with a specific engine, please contact our customer support team before making your purchase.
We are happy to explain the available warranty options and help you make an informed decision.